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About Us - FAQs 

Frequently Asked Questions

Q: What should I bring to my first appointment?
A: Please make sure that you arrive to the office at least 15 minutes before your scheduled appointment time. Please have all the forms completed in the Healthie platform. Please be advised we no longer take insurance.

Q: Do I need a referral to make an appointment?
A: No, you do not need a referral to make an appointment. We are currently accepting new patients.

Q: How is the doctor-patient relationship different here, compared to other hospitals or clinics?
A: We believe that our staff members are leaders in providing patient-focused care. We take the time to listen to patientsí concerns and address any questions they may have. We are a clinic that values all of our patients and appreciate the long-lasting relationships we create with them.

Q: How will I pay for my care?
A: We accept Visa, Master Card, Discover, and American Express. You can also pay with your HSA card.

Q: What is your cancellation policy?
A: We require a 24 hour notice to cancel all appointments. Please be sure to contact us if you will not be able to make your scheduled appointment to avoid having to pay a cancellation fee of $75.00.

Q: How can I get a hold of the providers in the office?
A: We take pride in our doctor-patient relationships and schedule plenty of time for you to get all of your questions answered. If you need to get in touch with Nancy Boyden in between appointments, please contact our office to leave a message or schedule an appointment.

Q: Do you allow urgent or same day appointments?
A: We do set aside time for urgent visits. However, if you are having an emergency, please dial 9-1-1.

Q: What are your office hours of operation?
A: T-F 9:00am-4:00pm
Saturday by appointment only for non-medical visits.
*Please note that hours may vary depending on scheduling needs